Blog Archive
Assessing the Impact of an Effortless Experience
We’re delighted and honored to share our silver Stevie Award for being one of the Customer Service Training Teams of the Year! I’ve decided to share…
Supply and Demand: Is Transparency the Cure?
Some Key Questions Suppliers Need to Ask Themselves in 2022 It seems impossible, now that we’re in 2022, to have any conversation about business…
Winning the Challenger Sale, Episode 2: Social Selling: Your Secret Weapon in 2022: A Wrap Up
Our popular Winning the Challenger Sales Series is now entering its third season. This monthly live webinar invites sales professionals and…
The State of Sales Compensation: Good News?
Ovid once said, “Fertilior seges est alenis semper in agris,” which translates to “The harvest is always more fruitful in another man’s fields.” So,…
CEO Statement on the Challenger Rebrand
Challenger recently refreshed our logo and other brand elements. Our CEO, Andee Harris' statement on this new visual identity is below. For a…
To Stand or Not To Stand
I finally did it. After talking about it for over a year, I finally invested in a standing desk. What is the new saying? Sitting is the new smoking?…
What Your Customers Want . . . TODAY
FACT: We all feel different as customers today than we did two years ago. Personally, my patience is thinner than ever, and it makes sense when we…
What’s Your Opening Move?
A client of ours recently told us he has a chessboard in his office because there were so many parallels to sales. I paused, but it didn’t take me…
The Worst Question a Service Rep Can Ask
Portions of the following blog are excerpts from our book, The Effortless Experience That title probably caught your attention, so without making…
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