Congratulations! You’ve closed the deal. Now what? More than ever, reps responsible for managing existing customer relationships must do more than just renew accounts. They must continue to challenge their customers if they expect to grow those relationships.

In this lesson you’ll learn how to:

  • Use Challenger skills to create a consistent, value-centric customer experience.
  • Continue to partner with customers beyond the sale and implementation,
  • Continuing to challenge, teach, and prescribe best practices to deliver measurable customer improvement.

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