Episode hosts
Matt Dixon
Amy Smith
Many companies these days boast about providing customers with an effortless experience. But research tells us these same companies spend time, money and resources focusing on everything but the most important element of the customer journey: people.
How do we arm reps with the skills they need to provide an effortless experience? Matt Dixon, author of “The Effortless Experience” and Amy Smith, VP of Client Success at Challenger’s Effortless Experience, answer that question and more in our upcoming webinar, “Essentials for the 2023 Effortless Experience.” Join us on October 13, 2022, at 1:00 PM ET for tips and insight on increasing customer loyalty and ease.
Join us for a lively and informative discussion on creating an effortless experience for your customers.
Complete the form below to watch on demand
Discover more webinars
Identifying communication styles for better self-awareness and understanding
You probably already know whether you are an introvert or extrovert, your preferred love language, and what Harry Potter house you would belong to,…
Active listening is more than just a soft skill
With distractions all around us, it is no surprise that many people struggle to remain focused and actively listen to conversations at hand. In fact,…
ChallengeHer Series: An Interview with Preeya Voss
For too long, the sales industry has excluded, diminished, or downright ignored the voices and perspectives of women sellers. To combat this…
Winning the Challenger Sale, Episode 3: Email Pitfalls To Avoid
Our popular Winning the Challenger Sale Series is now entering its third season. This monthly live webinar invites sales professionals and…
Assessing the Impact of an Effortless Experience
We’re delighted and honored to share our silver Stevie Award for being one of the Customer Service Training Teams of the Year! I’ve decided to share…
Supply and Demand: Is Transparency the Cure?
Some Key Questions Suppliers Need to Ask Themselves in 2022 It seems impossible, now that we’re in 2022, to have any conversation about business…
What are you waiting for?
Transform your sales team.
The best companies grow, and grow fast, by challenging customers, not by serving them.
