Control quotient, or CQ helps reps feel ownership over their day-to-day work and remain in control of themselves in stressful situations. Reps with high CQ are more adaptable, engaged, and resilient to the natural pressures of the job, with lower risk of burning out. It’s the silver bullet for a successful customer service experience, especially during times of low engagement and high attrition. The great news is – you don’t even need to try to hire for it – research has shown that 94% of reps already have it buried inside of them.
So how do you enable rep CQ? Check out the on-demand webinar to learn more!
Access using the form below.
Complete the form below to watch on demand
Discover more webinars
Rethinking Personalization in the Modern Outbound Selling System
May 26, 2023
We think we know our customers… but what if they’re in an entirely different universe than we imagine? Each layer of customer understanding unveils a…
Make the Customer Journey the Heart of Everything in Sales
May 11, 2023
Would you show up to a street race with a bicycle? That’s probably what it feels like as a seller up against today’s digitally-enabled buyers. B2B…
What Makes a Successful SDR in Today’s B2B Buying Journey
May 4, 2023
Your buyers live in a gated community… and if you rely solely on your SDR skill set, you’re stuck on the outside. Modern B2B buyers want…
Making the Case for Social Selling in Your Commercial Teams
April 27, 2023
The bar has been raised for sellers and feels like it keeps rising. The amount of information B2B buyers have is at an all-time high, buyers’…
Winning Over the Modern Buyer Using the Power of Dark Social
April 20, 2023
Word-of-mouth has long fueled the success of countless companies, big and small. But over the past several years, through the rise of the digital…
Build a Social Media Presence for More Leads & Sales
April 13, 2023
Social selling is the key to engaging with your buyers many times before they are even in the market for your solution. But what’s the key to…
What are you waiting for?
Transform your sales team.
The best companies grow, and grow fast, by challenging customers, not by serving them.