On-Demand: The Most Important Levers Contact Centers Aren’t Pulling
Presented by Matt Dixon and Amy Smith
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Since we began tracking B2B buying behavior more than ten years ago, the market, technology, and buying cycles all ballooned in complexity. Yes,…
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If you made it this far, you lived through 2023. That accomplishment alone means you probably don’t need us to tell you that “accurate sales…
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True learning is not a one-and-done endeavor. Gartner found that without reinforcement, learners lose 87% of what they learned after 30 days, and in…
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